- Different items have different pickup locations in either Melbourne OR Sydney (not both unfortunately). For example, KidKraft is only available to pick up from Botany in Sydney. To see the pickup location and hours for the product you are after, please scroll down to the shipping information in the product description.**
- If you'd like to pickup your item, proceed as normal through the checkout and the free pickup option will come up in Step 4: Shipping Method - after you've already entered your shipping and billing information (even though technically the item won't be shipped).
- The exact address will be emailed to you once your purchase has been finalised. This is to protect the privacy of our partners who ship and store our products.
- We generally require 1 Business Day to have the item ready for for pickup. However some items may take up to 2 days to be ready for pickup. Please check the individual product information for pickup lead times.
- **PLEASE NOTE: PICKUP ON DAVID FUSSENEGGER, EMOTION AND KIDS, HAPE, GEORGE LUCK, TEGU, LE TOY VAN, DJECO & MAMAGENIUS ITEMS IS CURRENTLY NOT AVAILABLE.
Questions? Contact us using the form below.