• We offer pickup on selected brands from our partner warehouses in Melbourne, Sydney and Brisbane (pickup is only available on certain brands). To see if pickup is available on the item you are after, and to see the pickup location and hours, please scroll down to the shipping infographic in the product description.

• If you'd like to pickup your item, proceed as normal through the checkout and the free pickup option will come up in Step 4: Shipping Method - after you've already entered your shipping and billing information. Please Note: Some items require use of a freepickup code which is outlined in that particular product description by scrolling down to shipping information.
  

• The exact address will be emailed to you once your purchase has been finalised. This is to protect the privacy of our partners who ship and store our products. 

• We generally require 1 Business Day to have the item ready for for pickup. However some items may take up to 2 days to be ready for pickup. Please check the individual product information for pickup lead times.